Privacy Policy
Last updated: January 14, 2026
1. Introduction
Welcome to CrickMate ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
We collect information that you provide directly to us when you:
- Register for an account
- Book a cricket turf
- Fill out a form
- Participate in surveys or contests
- Communicate with us
The types of information we may collect include:
- Personal Information: Name, email address, phone number, and billing information
- Account Information: Username, password, and profile information
- Transaction Information: Details about bookings, payments, and usage of our services
- Device Information: IP address, browser type, operating system, and device identifiers
- Location Information: General location based on IP address or more precise location if you enable location services
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and requests
- Personalize your experience and provide content and features that match your profile and interests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
4. Sharing of Information
We may share your information with:
- Turf owners and operators to facilitate your bookings
- Service providers who perform services on our behalf
- Business partners with whom we jointly offer products or services
- Legal authorities when required by law or to protect our rights
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Withdrawing your consent at any time
- Opting out of marketing communications
- Requesting a copy of your personal data
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@crickmate.in
Phone: +91 90337 01080
Address: 320 Polaris Mall, Parvat Patia Canal Road, Surat - 394210